Shipping policy

Merchant Jacks Shipping Policy

At Merchant Jacks, we do our best to get your order to you quickly and safely.
• Processing Time: Orders ship within 1–3 business days (excluding weekends and holidays).

• Shipping Rates & Times: Calculated at checkout. Delivery times may vary depending on location and carrier.

• Tracking: You’ll receive a tracking number by email once your order ships.

• Damaged Orders: If your order arrives damaged, contact us within 3 business days with your order number and photos.

• Lost/Delayed Packages: Merchant Jacks is not responsible for delays or lost packages caused by the carrier, We will help you locate it if its lost or help file a claim to get a refund for the item